Tinsico Enterprises Private Limited Data Protection Declaration
We are delighted that you are visiting our web site and thank you for your interest. Below we inform you about how we handle your personal data when using our web site. Personal data are all data relating to an identified or identifiable individual.
A. Information on responsibilities
Tinsico Enterprises Private Limited
Second Floor, R.R. Plaza, 1st Main Rd,
Phase-2, Tirumalai Nagar, Perungudi,
Chennai – 600096, Tamil Nadu
India
sales@tinsico.com
B. Processing personal data
1. Data collation when visiting our web site
If you only use our web site for information purposes, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server when you visit our web site. This relates to the following data:
– Our visited web site
– Date and time at the time of access
– Volume of transmitted data in bytes
– Source/reference from which you reached the page
– Browser used
– Operating system used
– IP address used
This data is also saved in so-called logfiles in our system. This data is not saved together with other personal data of the users.
Nor does any transfer of this data to third parties take place. In strict compliance with the relevant data protection regulations, our integrated and carefully selected service providers may be the recipients of the data within the framework of the hosting and maintenance of our systems.
Temporary storage of the IP address by the system is necessary to enable delivery of services through the web site. For this, the IP address must be stored for the duration of the session. Storage of data in logfiles takes place to ensure the functionality of the web site. In addition, the files are used to optimise the web site use and to ensure the security of our information technology systems.
The legal basis for the temporary storage of the data as well as the storage in the context of the log files is as per Information Technology Act 2000. The legitimate interest in the data processing required for this purpose exists in the aforementioned processing purposes.
The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection or processing. In the case of the collection and storage of the data for the provision of the web site, this is the case when the respective session has ended.
According to Information Technology Act 2000, you have the right, at any time, to object to the processing of the data for reasons that arise from your particular situation. We will then no longer process the data unless it is possible to demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if its processing is for the purpose of enforcing, pursuing or defending legal claims.
To exercise a corresponding objection, the visitor may contact us in particular by email using the e-mail address sales@tinsico.com. The data will be deleted in case of a legitimate objection.
2. Contact form and e-mail contact
By using our contact form, the data entered in the input mask will be transmitted to us and saved. At the time of the sending the message, the following data will also be saved:
• Date and time
Alternatively, contact via the provided e-mail address is possible. In this case, the visitor’s personal data transmitted by e-mail will be stored.
The data will be used exclusively for processing the respective enquiry. Data is not passed onto third parties in association with this. In strict compliance with the relevant data protection regulations, our integrated and carefully selected service providers may be the recipients of the data within the framework of the hosting and maintenance of our systems.
Personal data from the input mask or your e-mail request is processed solely to process the contact. This also represents the necessary legitimate interest in processing the data. The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.
The data will be deleted as soon as it is no longer necessary to achieve the purpose of its collection. With regard to the personal data from the input mask of the contact form and data sent by e-mail, this is the case when the respective conversation or enquiry has ended. The conversation is ended when it can be inferred from the circumstances that the relevant facts have been finally clarified. The additional personal data collected during the sending process will be deleted at the latest after a period of seven days from collection of the data.
You can object to the storage of your personal data at any time in accordance with Information Technology Act 2000. The conversation cannot be continued in this case.
To exercise a corresponding objection or revocation, you can contact us in particular by email using the email address sales@tinsico.com. The data, which was saved during the contact, will be deleted in the above cases.
3. Customer account
When opening a customer account, the data shown on the entry form is collected. This data is processed exclusively for the purpose of processing pre-contractual measures, for the performance of the contract and for the purpose of customer care (for example, in order to be able to offer certain overviews or easier order processing). At the time of the sending the customer account registration, the following data will also be saved:
• Date and time
With the exception of the transfer of data in the context of goods orders (see below under point 4.) transfer of this data to third parties does not take place. In strict compliance with the relevant data protection regulations, our integrated and carefully selected service providers may be the recipients of the data within the framework of the hosting and maintenance of our systems.
You have the option of deleting your customer account at any time. For this, please get in touch with us using the contact data provided above under A. With the dissolution of the customer account, your data will be deleted or – if necessary – restricted for the duration of tax and commercial retention periods for these purposes and then deleted, unless you have expressly consented to a further use of your data, or if we have reserved further data use, which is permitted by law and about which we inform you in this statement.
4. Order placement
In the context of the order of goods, the data, which is evident from the respective entry form, which we need to conclude the contract or process the contract and without which the user can not conclude the order, is collected.
The data will be used exclusively for the purpose of concluding and executing the contract as well as – with regard to name, address and email address – for the purposes of the described advertising purposes under points 5 and 6.
As part of the contract, your data will be forwarded to the transport company commissioned with the delivery, insofar as this is necessary for delivery of the goods. We will pass on your payment details as part of the contractually agreed payment processing to the commissioned credit institution as well as to the payment service providers involved if this is necessary for payment processing.
In case of the payment methods credit card via Razorpay, direct debit via Razorpay or – if offered – “purchase on account” via Razorpay, we pass on your payment data within the scope of payment processing to Razorpay, SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030 (hereinafter referred to as “Razorpay”). For further information on the processing of data by Razorpay, please refer to the Razorpay privacy policy: https://razorpay.com/privacy/y Privacy Policy
In strict compliance with the relevant data protection regulations, our integrated and carefully selected service providers may be the recipients of the data within the framework of the hosting and maintenance of our systems.
The legal basis for the processing of your data within the scope of ordering goods is:
After full processing of the contract, your data will be deleted or – if necessary, within the scope of tax and commercial retention periods – will continue to be saved and then deleted after expiry of the above deadlines, unless you have expressly consented to a further use of your data, or if we have reserved further data use, which is permitted by law and about which we inform you in this statement.
5. E-mail newsletter
5.1 E-mail newsletter after subscription
If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory requirement for sending the newsletter is your e-mail address. The indication of further possible data is voluntary and will be used to address you personally. We use the double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to the newsletter being sent. We will then send you a confirmation e-mail asking you to confirm that you wish to receive newsletters in the future by clicking on a link.
In strict compliance with the relevant data protection regulations, our integrated and carefully selected service providers may be the recipients of the data within the framework newsletter dispatch.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Information Technology Act 2000. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can deregister from the newsletter at any time via the link provided in the newsletter, or by sending us appropriate notification to the responsible person stated under A. After cancellation, your e-mail address will no longer be used for this advertising purpose and deleted immediately, unless you have expressly consented to a further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.
If you would like to receive the newsletter offered on the web site, we need an e-mail address from you as well as information that allows us to check that you are the owner of the e-mail address provided and that you agreed to receipt of the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent by mutual agreement. As part of this, the potential recipient can be included in a distribution list. Afterwards, the user receives a confirmation e-mail to confirm their registration in a legally binding manner. The address will only be actively included in the distribution list if confirmation is received.
We use this data exclusively for dispatch of the requested information and offers.
You can withdraw your agreement to your data and e-mail address being saved, and to their use for dispatch of the newsletter, at any time, such as by using the “unsubscribe” link in the newsletter.
The data protection measures are always subject to technical innovations. For this reason, we ask you to inform yourself about our data protection measures at regular intervals by consulting our privacy policy.
5.2 E-mail newsletter to customers without subscription
Furthermore, we will use your e-mail address that we receive in connection with the sale of goods or services solely in the form of our newsletter to directly advertise our own goods or services which are similar to the ones ordered by you – insofar as you have not objected to this utilisation.
In strict compliance with the relevant data protection regulations, our integrated and carefully selected service providers may be the recipients of the data within the framework newsletter dispatch.
You can object to your e-mail address being utilised for the above advertising purpose at any time. Your objection (and deregistration from our newsletter as a result) can be exercised by sending an appropriate message to our e-mail address sales@tinsico.com.
6. Dispatch of rating requests by e-mail
Provided that you have given us your express consent to do so during or after your order in accordance with Information Technology Act 2000, we will use your e-mail address to request a rating of your order via the rating system we use. This consent can be revoked at any time by sending a message to the contact option indicated in this privacy policy or via a link provided for this purpose in the rating request.
7. Cookies
In order to make the visit to our web site attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files, which are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us, or our partner company (third-party cookies), to recognise your browser on your next visit (persistent cookies). If cookies are set, they collect and process individual user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.
In some cases, cookies are used to simplify the ordering process by storing settings (for example, remembering the contents of a virtual shopping basket for a later visit to the web site). Insofar as personal cookies are also processed by individual cookies implemented by us, processing is carried out in accordance with Information Technology Act 2000 either for the execution of the contract or in accordance with Information Technology Act 2000 for safeguarding our legitimate interests to the best possible functionality of the web site as well as a customer-friendly and effective design of the page visit.
We may work with advertising partners to help us make our web site more interesting to you. For this purpose, in this case, when you visit our web site, cookies from partner companies are stored on your hard disk (third-party cookies). If we cooperate with aforementioned advertising partners, you will be informed individually and separately about the use of cookies and the scope of the information collected in the following paragraphs.
Please note that you can set your browser so that you can be informed about the placement of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Every browser differs in the way it manages cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings.
Please note that if you do not accept cookies, the functionality of our web site may be limited.
8. Use of social media
8.1 Use of Youtube videos
This website uses Youtube embedding feature to display and play videos of “Youtube” provided by Google Ireland Limited (“Google”), a company registered and operated under Irish law (registration number: 368047) at Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).
The extended privacy mode is used, which, according to the provider, only stores user information when starting to play the video. When the playback of embedded Youtube videos starts, the provider “Youtube” uses cookies to collect information about user behaviour. According to information from “Youtube”, these are used, amongst others, to collect video statistics, improve user-friendliness and prevent abusive practices. If you’re logged in to Google, your data will be assigned directly to your account when you click on a video. If you do not wish your profile to be assigned on YouTube, you must log out before activating the button. Google stores your data (even for users not logged-in) as usage profiles and evaluates them. You have a right to object to the creation of these user profiles, but you must contact YouTube to exercise your right.
Regardless of any playback of the embedded video, every time you visit this web site, it will connect to the Google Network “DoubleClick”, which may trigger further data processing without our having any influence.
For more information on data protection at “YouTube”, please refer to the provider’s privacy policy at: https://www.google.com/intl/en/policies/privacy
9. Online marketing
9.1 Use of Google Ads Conversion-Tracking
This website uses the “Google Ads” online advertising program and, as part of Google Ads, conversion tracking from Google Ireland Limited (“Google”), a company registered and operated under Irish law (Registry Number: 368047), located in Gordon House. Barrow Street, Dublin 4, Ireland (“Google”). We use the Google Ads service to draw attention to our attractive offers with the help of advertising materials (so-called Google Ads) on external web sites. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our web site more interesting to you and to achieve a fair calculation of advertising costs.
The conversion tracking cookie is set when a user clicks on an AdWords ad placed by Google. Cookies are small text files, which are stored on your computer system. These cookies generally lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this web site and the cookie has not expired yet, Google and we can recognise that the user clicked on the ad and was redirected to this page. Every Google Ads advertiser receives a different cookie. Cookies cannot be tracked through AdWords advertisers’ web sites. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users. If you do not want to participate in tracking, you can easily block use by disabling the Google Conversion Tracking cookie via your Internet browser under User Preferences. Then you will not be included in the conversion tracking statistics.
Google LLC, located in the USA, is certified under the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection in the India.
For more information about Google’s privacy policy, visit the following Internet address: https://www.google.com/policies/privacy/
You can permanently deactivate cookies by blocking them by setting your browser software accordingly or by downloading and installing the browser plug-in available under the following link:
https://www.google.com/settings/ads/plugin
Please note that certain functions of this web site may not be used or may only be able to be used with restrictions if you have deactivated the use of cookies.
10. Tools and others
– Google Maps
On our website, we use Google Maps (API) by Google Ireland Limited (“Google”), a company registered and operated under Irish law (register number: 368047), located in Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually display geographic information. The use of this service will show you our location and make it easier for you to find us.
When you visit any of the subpages where the Google Maps map is incorporated, information about your use of our web site (such as your IP address) is transmitted to Google’s servers in the United States and stored there. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. If you’re logged in to Google, your data will be assigned directly to your account. If you do not wish your profile to be assigned on Google, you must log out before activating the button. Google stores your data (even for users not logged-in) as usage profiles and evaluates them. Collection, storage and evaluation take place according to Information Technology Act 2000, based on the legitimate interests of Google in the display of personalised advertising, market research and/or tailor-made design of Google web site. You have a right to object to the creation of these user profiles, but you must contact Google to exercise your right.
If you disagree with the future transmission of your data to Google when using Google Maps, you can also disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and therefore the map display on this web site will then not be able to be used.
You will find detailed information on data protection associated with the use of Google Maps on the Google Internet site (“Google Privacy Policy”): https://www.google.com/intl/policies/privacy/
C. Compliance with Laws and Law Enforcement
Platform cooperates with mandated Information Technology Act 2000 or to any third parties by an order under law for the time being in force to enforce and comply with the law. We will disclose any information about You to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect the property and rights of Platform or a third party, to protect the safety of the public or any person, or to prevent or stop any illegal, unethical or legally actionable activity. Platform may also provide your Personal Information to various tax authorities upon any demand or request from them.
D. Security
Platform uses ordinary industry standard technology designed to help keep your Personal Information safe. The secure server software (SSL) encrypts all information You put in before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. To prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we will employ commercially reasonable and practicable security practices and procedures and security methods and technologies. We will also ensure on reasonable commercial efforts basis that any agent or third party that we employ complies with the same security standards as us for the protection of your Personal Information.
Your information may be transferred to or be maintained on computers, computer systems and computer resources located outside of your state or country where the privacy laws may not be as protective as those where you live. If You are located outside India and choose to provide information to us, please be aware that Platform keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.
Unfortunately, the transmission of information over the Internet is not completely secure. Although We strive to protect your personal data, we cannot guarantee the security of your data while it is being transmitted to our site; any transmission is at your own risk. Once We have received your information, we have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.
E. Our Consent
By using the Site and/ or by providing your information, you acknowledge our use of your personal information in the manner as set out in this Privacy Policy. Any changes to our privacy policy will be communicated through our Web site at least 10 days in advance of implementation. Name and address of the entity collecting and retaining your information shall be the contracting entity stated in the TINSICO User Agreement.
F. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published on the Site in User Agreement.