HALF YEAR WARRANTY
TINSICO hot and cold packs with strap are warranted to be free of defects in material and workmanship for half year from date of original purchase. Our half-year warranty is an expression of our confidence in the quality of materials and workmanship in all our products. In the event of a defect covered by this warranty, we will replace the defective product.
We may request that you return the defective product freight prepaid. In order to return the product, you must fill the defect form mentioned below:
Replacement and Return
Once we approve the defect you must return the defect product to the following address:
Tinsico Enterprises Private Limited
A1002, Radiance Mandarin apartment,
200 Feet Radial Road, Thuraipakkam
CHENNAI TAMIL NADU
This warranty does not cover breakage of the gel ice pack or tearing of the Velcro straps due to owner misuse or negligence or normal wear and tear. If you have any questions about your TINSICO Hot & Cold pack product or this warranty, please call us at (91) 9360913270 or email us at firstname.lastname@example.org
Important Note: –
DONOT RETURN THE PRODUCT UNTIL WE APPROVED OF THE SAME EITHER THROUGH EMAIL OR MESSAGE CONFRMATION.
What does this limited warranty cover?
This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
During the Warranty Period, Tinsico Enterprises Private Limited will replace, at no charge, product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Tinsico Enterprises Private Limited will replace the Product at no charge, using new unit.
How long does the coverage last?
The Warranty Period for physical product purchased from Tinsico Enterprises Private Limited is 180 days from the date of purchase.
A replacement physical product assumes the remaining warranty of the original Physical product.
What does this limited warranty not cover?
This Limited Warranty does not cover any problem that is caused by:
a. conditions, malfunctions or damage not resulting from defects in material or workmanship
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you.